Frequently Asked Quesitons

General Q's

Please contact us with any questions at hello@thisisembody.com and our super awesome team will get back to you!

Products

All of our products are made right here in the United States.

We're proud to share that our gummies are Top-8 allergen free!

Always talk to your doctor before starting a new dietary supplement, especially if you have dietary restrictions or food allergies.  

Our products contain sugar, so we generally do not recommend them for diabetics.

Always talk to your doctor before starting a new dietary supplement, especially if you have dietary restrictions or food allergies.  

This is one of our most frequently asked (and favorite) questions! We know that to get the best results from your supplements, you have to take them consistently. You're not likely to consistently take a gummy that isn't delicious. And if we're being honest, sugar free options just aren't as tasty.

Just for comparison, the sugar content of our gummies is less than 1 tsp of honey in your evening tea.

We think a couple grams of sugar is worth it to get all those other awesome nutrients to you, wouldn't you agree?

The Sun Gummy is vegan, but the rest of our gummies are vegetarian. We use only pectin bases for our gummies and opt for higher bioavailability vitamins wherever we can.

Vitamin D3, present in the Retinol Gummy and S.O.S. Gummy, is extracted from sheep's wool and is the only animal-based ingredient in our gummies.

Yes, our gummies are gluten free.

Always talk to your doctor before starting a new dietary supplement, especially if you have dietary restrictions or food allergies.  

Orders & Checkout

You can pay using any major credit card, your PayPal account, or through our buy-now-pay-later partner Klarna.

Unfortunately we are not able to retroactively apply discounts.

Oof, that's the worst. Shoot us an email at hello@thisisembody.com and let us know about the issue. We'll send you a digital store credit for the balance of the discount that you can use on your next purchase!

Shipping, Returns, & Checkout

We typically process orders within 3 business days, but we do appreciate your patience if it takes a little longer. Please note we only ship Monday-Friday.

If you ever have questions about the status of your order, please email us at hello@thisisembody.com

We offer free domestic shipping on orders over $50.

Orders under $50 are charged a flat shipping fee of $6.99.

Most orders deliver within 3-7 days of shipment. Once your order has shipped you'll receive tracking information by email and can follow your package's progress!

As a result of the ongoing pandemic, shipping carriers are experiencing unprecedented shipping volume, staffing shortages, and supply chain disruption. Unfortunately, this may impact your order. Please allow 2-3 business days from the date your order was marked as delivered to see if it comes your way. If a few days have gone by and still nothing, reach out to us at hello@thisisembody.com and we'll do our best to help!

We get it. Sometimes things just don't work out! If you're not completely satisfied with your purchase, you can return or exchange your item within 30 days of purchase.

Check out our full Return Policy here!

Subscriptions

Subscriptions are not eligible for most one-time discount codes. You may check out with both subscription and one-time purchase items in your cart.

Absolutely! You can manage your subscription settings, pause your subscription, or skip a delivery from your "Manage Subscription" portal. You can also email us at hello@thisisembody.com

We're sorry to see you go! Email us at hello@thisisembody.com to cancel or pause your ongoing subscription, or log in to your subscription portal to manage yourself.

A customer account is not required to place a subscription order, so you may not have a customer account on our website.

Try creating a new customer account at this link using the same information used to place your subscription order. The two accounts should auto-sync.

If you're still having trouble logging in, email us at hello@thisisembody.com